Terms of Service

1. Who We Are

Oratotita ("we," "us," "our") is operated by LSL Media LLC, a Florida limited liability company. Oratotita is an AI visibility monitoring, analysis, and experimentation platform for businesses and agencies. We are not a law firm, marketing agency, search engine, AI provider, or agent acting on your behalf.

2. What the Service Does

Oratotita helps businesses and agencies monitor how supported artificial intelligence services respond to buyer-intent questions relating to a business, its competitors, products, services, and market. The Service may collect and organize AI-provider responses, mentions, citations, links, competitor observations, usage and cost evidence, and related monitoring history.

The Service may identify visibility gaps, analyze observed differences, generate recommendations, allow you to record experiments or website changes, compare later monitoring results, and generate reports. You are solely responsible for deciding whether to implement any recommendation or otherwise act on information produced by the Service.

We do not control the responses, citations, rankings, links, training data, retrieval systems, or policies of third-party AI providers or search services. Those systems may change at any time.

3. No Legal, Financial, Marketing, SEO, or Other Professional Advice

The Service and all associated analyses, recommendations, reports, and experiment results are provided for informational purposes only. They do not constitute legal, financial, accounting, advertising, marketing, search-engine-optimization, or other professional advice and should not be relied upon as a substitute for advice from a qualified professional where appropriate.

You remain responsible for reviewing all recommendations and determining whether any proposed change is appropriate for your business, website, customers, contractual obligations, and applicable laws.

4. Accuracy; Third-Party AI Systems; No Guarantee of Results

We use automated tools and third-party AI-provider APIs to operate the Service. While we aim for accuracy and consistent measurement, we do not guarantee that monitoring results, citations, competitor identifications, analyses, recommendations, reports, or other outputs are complete, current, error-free, or reproducible.

AI-provider responses may vary between requests and may change because of provider models, retrieval systems, indexing, personalization, geography, provider policies, or other factors outside our control. We do not guarantee improved visibility, rankings, citations, traffic, leads, revenue, competitive position, or any other specific result.

5. Your Account, Business Information, and Client Information

You represent that information you provide through the Service is accurate and that you have the right and authority to submit and use any business, website, competitor, client, prompt, or other information you enter.

Business accounts are intended to manage one business. Agency accounts may manage multiple client businesses. If you use an Agency account, you represent that you are authorized to create, configure, monitor, and manage each client business you add to the Service.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

6. Free Trial, Subscription Fees, Payment, and Access Terms

Eligible new accounts may begin a seven-day free trial without providing a credit card. During onboarding, the user selects a Business or Agency trial. The Business plan is currently $14.95 per month and the Agency plan is currently $59 per month after trial, subject to the price displayed at checkout.

Expiration of the no-card trial by itself does not result in a charge. You must affirmatively subscribe to begin a paid subscription. If you purchase a subscription, you authorize Stripe to charge recurring subscription fees and applicable taxes until the subscription is cancelled or otherwise ends. We do not store your full payment-card number.

When a trial expires without a paid subscription, functionality requiring an active entitlement may be disabled. Your account and existing data may remain available subject to these Terms and our Privacy Policy. Cancellation stops future renewals in accordance with the cancellation flow. Unless otherwise required by law or expressly stated at checkout, fees already paid are non-refundable.

If you believe a charge is incorrect, please contact us before initiating a chargeback so we have an opportunity to investigate.

7. Customer-Supplied AI Provider Credentials and Provider Charges

Oratotita allows customers to connect their own credentials for supported third-party AI providers, which may include OpenAI, Anthropic, Google Gemini, and Perplexity. Those providers are independent third parties with their own terms, privacy practices, pricing, limits, and policies.

You are responsible for obtaining and maintaining provider accounts and credentials and for charges imposed by those providers. Oratotita may display estimated or recorded usage and cost information for convenience, but we do not guarantee that it exactly matches a provider's final billing.

You authorize the Service to use a connected provider credential solely as necessary to perform requests you initiate or otherwise authorize.

8. Monitoring, Recommendations, and Experiments

Monitoring results are observations from supported providers at particular times and configurations, not promises about future responses or universal visibility.

You are solely responsible for reviewing, testing, approving, implementing, reversing, or declining any recommendation. Experiment records and before/after comparisons do not establish that a particular change caused an observed result and do not guarantee that a result will persist.

9. Acceptable Use

You agree not to use the Service to violate law or third-party rights; submit information or credentials you are not authorized to use; probe, disrupt, reverse engineer, or interfere with the Service; bypass plan, trial, security, tenant-isolation, or usage controls; impersonate another person or business; or facilitate unlawful, deceptive, abusive, or malicious activity.

You may not use repeated account creation or other methods to obtain unauthorized additional free trials.

10. Geographic Restrictions & Target Audience

This Website and Service are controlled, operated, and administered by LSL Media LLC from the United States and are intended for use by residents and businesses in the United States. We make no representation that the Service is appropriate, legal, or available for use outside the United States.

Access to publicly available pages does not establish eligibility to register for the Service.

11. Eligibility

The Service is intended for business owners, operators, agencies, and authorized representatives of businesses. You must be at least 18 years old and have legal authority to enter into these Terms on behalf of yourself or the business or agency you represent.

For new registrations accepting this version of the Terms, the business or agency you represent must be established in the United States. During registration, you must explicitly confirm that the business or agency you represent is established in the United States and that you are authorized to make that declaration. Your service area or location when accessing the Service does not replace this declaration. This new-registration requirement does not rewrite prior acceptance records.

12. Children's Privacy (COPPA)

Consistent with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

13. Intellectual Property

The Service, its design, software, workflows, interfaces, documentation, and underlying analysis and experimentation methods are owned by LSL Media LLC or its licensors.

You retain ownership of business, website, client, prompt, experiment, and other information you submit. You grant LSL Media LLC a non-exclusive, worldwide, royalty-free license to access, process, store, and use that information solely as reasonably necessary to provide, secure, maintain, and improve the Service, subject to our Privacy Policy.

Reports, recommendations, monitoring results, and other generated materials are provided for your own internal personal or business use, subject to third-party rights and these Terms.

14. Third-Party Services

The Service depends on third-party services, which may include hosting, database, payment, email, and AI-provider services. Third-party services may become unavailable, change functionality or pricing, impose limits, or discontinue features.

15. Disclaimer of Warranties

THE SERVICE AND ALL MONITORING RESULTS, ANALYSES, RECOMMENDATIONS, REPORTS, AND OTHER OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, OR RESULTS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LSL MEDIA LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, GOODWILL, OR EXPECTED RESULTS, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO ORATOTITA DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

17. Indemnification

You agree to defend, indemnify, and hold LSL Media LLC harmless from claims arising from your breach of these Terms, unauthorized use of third-party credentials or client information, implementation or use of recommendations or experiment results, or violation of applicable law or third-party rights.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Mandatory Arbitration. Except as set forth below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding arbitration rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in Sumter County, Florida, unless you and LSL Media LLC agree otherwise, or, at your election for claims under $10,000, by telephone or based on written submissions without a hearing.

Class Action and Jury Trial Waiver. You and LSL Media LLC agree that proceedings shall be conducted only on an individual basis and not as a class, consolidated, or representative action, and each party waives any right to a jury trial.

Opt-Out. You may opt out of this arbitration provision by sending written notice to contact@oratotita.com within 30 days of first accepting these Terms.

19. Changes to These Terms

We reserve the right to modify these Terms. For material changes, we will provide at least 30 days' advance notice before revised Terms take effect, including by email where appropriate. Continued use after a material change takes effect constitutes acceptance.

For non-material changes, such as clarifications or corrections that do not materially affect your rights or obligations, we may update these Terms without advance notice.

20. Contact

Questions about these Terms can be sent to contact@oratotita.com.

Website Footer / International User Notice

Notice to International Users: This website is intended for users located in the United States only. It is not intended for, or directed to, individuals residing outside of the United States, including those in the European Union or European Economic Area.